Privacy Policy

Uses of Your Personal Information

We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include:

  • To process your orders and deliver the products and services that you have ordered.
  • To keep you up to date on the latest product announcements, software updates, software upgrades, system enhancements, special offers, and other information. This may occasionally include information from other technology companies about products and services that can add value to your SHADOKA, LLC products.
  • To provide support and assistance for our products and services, including the provision of security patches.
  • To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
  • To allow you to forward information to another individual such as a friend or co-worker. SHADOKA, LLC does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email.
  • If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address. To meet contract obligations.

Accessing and Updating Your Personal Information

We need your help in keeping the Personal Information you have shared with us accurate and up to date. Please notify us of any changes to your Personal Information.

Non-Personal/Anonymous Information Collection

In some instances, SHADOKA, LLC may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the “Cookies” section below for more information.

In addition, by using some of our products or services, anonymous network information may be transmitted back to us such as: the health of our products and types of devices attached to the network. This information is transmitted back to us so we can determine how users are interacting with our products, to assist us with improving our products, and to provide alerts via the product as to available software updates/upgrades.

Sharing Your Personal Information

We do not sell or rent your Personal Information to third parties for marketing purposes unless you have granted us permission to do so.

We may share your Personal Information within SHADOKA, LLC or any of our worldwide subsidiaries for purposes of data processing or storage.
We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support. We only provide these third parties with the minimum amount of Personal Information necessary to complete the requested service or transaction, and the third parties are not permitted to use your Personal Information except for limited purpose of completing the requested service or transaction.
We may respond to subpoenas, court orders, or legal process by disclosing your Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.
We may collect and possibly share Personal Information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SHADOKA, LLC’s terms of use, or as otherwise required by law.
While navigating SHADOKA, LLC’s web site you may be directed to content or functionality that is hosted by a third-party supplier, not on SHADOKA, LLC.’s web sites. When information is collected on behalf of SHADOKA, LLC exclusively, SHADOKA, LLC’s privacy policy will be referenced on the site and will govern how your information is used. For other, non-SHADOKA, LLC sites, the site owner’s privacy policy will be referenced. It is SHADOKA, LLC’s practice to require such suppliers to handle information in a manner consistent with SHADOKA, LLC’s privacy and security policies.
We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.

Security of Your Personal Information

SHADOKA, LLC is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit. We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Cookies

Like many websites, SHADOKA, LLC uses technologies, such as cookies and web beacons, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

A cookie cannot read personal data off your hard disk or read cookie files created by other sites; indeed, the only Personal Information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns, and to merge this info when you register. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. You may browse most of SHADOKA, LLC’s website without accepting cookies from SHADOKA, LLC; however, some website functionality may be lost by disabling cookies on your computer. Other SHADOKA, LLC. web pages, particularly those which require a login and password, require cookies and cannot be used when you have disabled cookies in your browser.
In addition, SHADOKA, LLC uses web beacons in conjunction with cookies to understand user behavior. Web beacons are simply a convenient way of gathering basic statistics and managing cookies, and do not give away any extra information from your computer. Turning off your browser’s cookies will prevent web beacons from tracking your specific activity.
If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.

Data Retention

SHADOKA, LLC will not retain your Personal Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Linked Websites

Our websites may provide links to other third-party web sites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit.

Newsgroups/Forums

If you participate in a SHADOKA, LLC discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside SHADOKA, LLC, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of SHADOKA, LLC.

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The Case

Northrop Grumman (NG) is a collection of more than 400 acquired companies that serves as a public and defense contractor. NG needed to assess, design, and create next generation organizational and client services capabilities with greater efficiency.

Approach | Output | Result

Shadoka team enabled the framework, processes, and data analytics needed to create repeatable and efficient management structure for:

  • 360° organizational and management capability assessments
  • On-going creation of internal and external business architecture that drove innovation and growth
  • Measuring and tracking value creation from internal operations and external impact

Supply Chain Resilience

The disruptions caused by geopolitical events, trade wars, the COVID-19 pandemic, and natural disasters have forced organizations to rethink their supply chain strategies. The traditional reliance on globalized supply chains is being challenged, with many companies opting for diversified, nearshore, or onshore suppliers to reduce risk. Technological solutions like blockchain are being integrated into supply chains to increase transparency and security, while IoT sensors allow for real-time monitoring of goods and inventory. Companies are also prioritizing sustainability in their supply chains, using eco-friendly sourcing and reducing their carbon footprints.

Examples: Companies using blockchain for product tracking, nearshoring manufacturing facilities to reduce supply chain risk, and improving logistics efficiency with AI-driven predictive analytics.

Transformational Leadership

We implement transformational leadership capabilities by emphasizing empathy, mindfulness, and systems thinking. Our research and practice advocates for leaders to develop self-awareness, emotional intelligence, and a holistic view of interconnected systems. We contrast this approach with traditional transactional leadership, focusing instead on inspiring and motivating others to innovate and create positive change. We encourage leaders to balance analytical thinking with emotional intelligence, foster creativity, and adapt to uncertainty. We architect capabilities for long-term vision creation, collaboration, and sustainable value creation. By integrating these elements, our approach aims to develop leaders who can effectively guide organizations through revolutionary global changes while fostering innovation and growth.

Innovation Management

We enable organizations to foster a culture of innovation, from ideation to execution with a robust innovation portfolio, ensuring that repeatable innovative practices are embedded in every aspect of business operations. We enable continuous creativity, and innovation by infusing cross-functional, cross-domain best practices based on research and practice. To us its is about setting up systemic processes that enables both micro and macro innovation as an ongoing journey. By promoting a holistic view that incorporates mindfulness and sustainability, our methods guide leadership in aligning short-term initiatives with long-term value creation and fostering collaboration across departments.

AI and Digital Transformation

We enable organizations with strong leadership, cultural change, strategic management of technology, and ethical governance. Our holistic approach such as O.P.E.N. and C.A.R.E. methodologies ensures that organizations not only adopt new technologies but also align them with their strategic goals and cultural values, thereby maximizing the benefits of AI and digital transformation. We address the ethical considerations of AI and digital transformation. We advocate for establishing AI governance frameworks to ensure ethical behavior and mitigate risks associated with AI systems. This includes creating governing bodies with diverse expertise to oversee ethical practices and communicate the importance of ethics throughout the organization.

Transforming Business and Technology Offices

We enable business and technology offices (i.e. Chief Information, Technology, Innovation, and Transformation offices) to shift their focus of tactical operations to strategic business leadership. Our management framework encourages these organizations to balance operational excellence with innovation, organizational adaptability, and data driven decision-making. This comprehensive approach helps evolve the leadership roles from a technical position to that of a strategic business partner and change agent, better equipped to navigate the challenges of the digital era and contribute to the organization’s long-term success. We emphasize a holistic approach that integrates Strategy Plan, Life Cycle Management, Program and Investment Management, Enterprise Architecture (EA), and Transparent Governance.

Digital Transformation and AI Integration

The digital transformation wave is redefining industries across the globe. Businesses are increasingly adopting advanced technologies like AI, machine learning (ML), blockchain, and the Internet of Things (IoT). AI-powered tools are now central to enhancing customer experience through personalization, predictive analytics, and real-time problem-solving. Automation in manufacturing, customer service, and operations is driving efficiencies, reducing costs, and enhancing output. Cloud computing and edge computing are enabling greater scalability and flexibility, making it easier for organizations to manage data securely. Companies that fail to embrace digital transformation risk losing their competitive edge as customers and markets increasingly demand tech-driven innovation.

Examples: AI-driven supply chain management, robotic process automation (RPA) in administrative tasks, and cloud-based collaboration tools are revolutionizing work processes globally.

Sustainability and Climate Action

Sustainability is now a top priority for businesses, governments, and consumers. As the effects of climate change become more evident, stakeholders are pushing companies to embrace environmental responsibility. The rise of green technologies—such as renewable energy sources (solar, wind, and hydroelectric power), electric vehicles, and carbon capture—is reshaping industries from energy to transportation. Consumers are demanding transparency regarding sustainable practices, leading to the rise of eco-friendly products, green packaging, and the shift toward circular economies where materials are reused, recycled, or repurposed to minimize waste. Investors are increasingly focusing on ESG criteria, pushing companies to address environmental, social, and governance challenges.

Examples: Companies setting carbon-neutral targets, sustainable supply chains, and the growth of green finance markets.

Shift in Global Demographics

Demographic shifts are having a profound impact on economies, labor markets, and consumer trends. In developed economies such as Europe, Japan, and North America, aging populations are leading to increased demand for healthcare services, retirement planning, and age-related products. This is also placing strains on the labor force, with some sectors experiencing shortages of younger workers. Meanwhile, emerging markets in Africa, Asia, and Latin America are witnessing a youth boom, with growing numbers of young, tech-savvy consumers who are reshaping markets. As a result, businesses must tailor their products and services to cater to both aging populations and younger consumers with different expectations and spending patterns.

Examples: Increased investment in healthcare technologies for aging populations, mobile-first services for young consumers in emerging markets, and the rise of the gig economy to supplement labor shortages.

The Case

PepsiCo has primarily grown through M&A activities. They needed to create a federated governance model that allowed them to create centralized reusable initiatives, investments, and processes for maximum ROI while maintaining individual brand operations.

Approach | Output | Result

Shadoka team enabled the framework, processes, and data analytics needed to create repeatable and efficient management structure for:

  • Recurring cost reduction of $500M annually
  • Increased speed of innovation and growth
  • Continuous and consistent management transparency from boardroom to program execution

E-commerce and Changing Consumer Behavior

E-commerce is now a dominant force in global retail, accelerated by the pandemic. Consumers expect on-demand, personalized, and seamless omnichannel experiences, where they can move effortlessly between online and physical stores. The demand for fast delivery, easy returns, and instant access to products has led to innovations in logistics and last-mile delivery. Consumer behavior is shifting toward experience-driven consumption, where customers prioritize experiences and brands that align with their personal values, such as sustainability or social justice. The rise of social commerce, where purchases are made directly through social media platforms, is also transforming how businesses engage with consumers.

Examples: The growth of direct-to-consumer (DTC) brands, subscription-based models, and the use of AI to provide personalized shopping experiences.

Geopolitical and Economic Uncertainty

The global economic landscape is being reshaped by geopolitical tensions, trade disputes, and shifts in global power dynamics. The rise of protectionism, trade wars, and tariffs has led to increased uncertainty, forcing businesses to rethink their supply chain and market strategies. Globalization is being recalibrated, with more emphasis on regionalization and localization to mitigate risks. Political instability in key regions, such as the U.S.-China trade tensions and the Russia-Ukraine conflict, adds further complexity. Additionally, economic volatility, such as inflation, fluctuating currency values, and rising interest rates, is impacting consumer spending and business investments.

Examples: Companies diversifying market strategies, establishing regional hubs to minimize geopolitical risks, and increasing investments in risk management and forecasting.

Learn

Study the current organizational landscape, market trends, and drivers of change.

Activities

This phase involves studying market trends, technological advancements, and the specific needs of the organization. It includes understanding the potential of AI and digital technologies in the context of the business.

Outcome

A well-rounded understanding of how digital and AI technologies can be leveraged to address business challenges and opportunities.

Investigate

Conduct thorough analysis of specific areas requiring transformation.

Activities

Conduct thorough investigations into existing processes, systems, and data infrastructure. This may involve data analysis, stakeholder interviews, and benchmarking against industry standards.

Outcome

Identification of key areas where digital and AI technologies can have the most significant impact, along with a clear understanding of the organization’s current capabilities and gaps.

Formulate

Develop a comprehensive transformation strategy and action plan.

Activities

Formulate actionable strategies and roadmaps based on insights gained from the Learn and Investigate phases. This includes setting clear objectives, defining key performance indicators (KPIs), and outlining the steps needed to implement digital and AI solutions.

Outcome

A comprehensive and actionable transformation plan that aligns with the organization’s goals and leverages digital and AI technologies effectively.

Take Off

Implement the transformation plan using an agile approach.

Activities

Execute the strategies and initiatives outlined in the Formulate phase. This involves mobilizing resources, engaging stakeholders, and ensuring effective communication throughout the organization. It also includes deploying AI models, integrating digital tools, and automating processes.

Outcome

The successful launch of digital and AI initiatives, with ongoing monitoring and adjustment to ensure alignment with strategic goals.

Study

Continuously evaluate outcomes and refine the strategy.

Activities

Assess the impact of the digital and AI initiatives against the defined KPIs. This includes collecting feedback, analyzing results, and identifying lessons learned.

Outcome

A thorough understanding of what worked and what didn’t, providing valuable insights for continuous improvement and future digital and AI transformations.

Unprecedented Global Challenges and Opportunities

We transform organizations by advocating for a holistic approach that integrates strong leadership, cultural change, business process management, and ethical governance. Our frameworks, such as the L.I.F.T.S. (Learn, Investigate, Formulate, Take Off, and Study), provide practical steps for organizations to navigate the complexities of change, uncertainty, and risk, ensuring that they not only adopt new models, capabilities, and technologies but also align them with their strategic goals and cultural values, thereby maximizing the benefits of transformation efforts. We equip teams with the tools and mindset to adapt and thrive in the face of adversity and rapid change.