Uses of Your Personal Information
We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include:
- To process your orders and deliver the products and services that you have ordered.
- To keep you up to date on the latest product announcements, software updates, software upgrades, system enhancements, special offers, and other information. This may occasionally include information from other technology companies about products and services that can add value to your SHADOKA, LLC products.
- To provide support and assistance for our products and services, including the provision of security patches.
- To provide the ability to create personal profile areas and view protected content.
- To provide the ability to contact you, and provide you with shipping and billing information.
- To provide customer feedback and support.
- To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
- To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
- To allow you to forward information to another individual such as a friend or co-worker. SHADOKA, LLC does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email.
- If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
To meet contract obligations.
Accessing and Updating Your Personal Information
We need your help in keeping the Personal Information you have shared with us accurate and up to date. Please notify us of any changes to your Personal Information.
Non-Personal/Anonymous Information Collection
In some instances, SHADOKA, LLC may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the “Cookies” section below for more information.
In addition, by using some of our products or services, anonymous network information may be transmitted back to us such as: the health of our products and types of devices attached to the network. This information is transmitted back to us so we can determine how users are interacting with our products, to assist us with improving our products, and to provide alerts via the product as to available software updates/upgrades.
Sharing Your Personal Information
We do not sell or rent your Personal Information to third parties for marketing purposes unless you have granted us permission to do so.
We may share your Personal Information within SHADOKA, LLC or any of our worldwide subsidiaries for purposes of data processing or storage.
We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support. We only provide these third parties with the minimum amount of Personal Information necessary to complete the requested service or transaction, and the third parties are not permitted to use your Personal Information except for limited purpose of completing the requested service or transaction.
We may respond to subpoenas, court orders, or legal process by disclosing your Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.
We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.
Security of Your Personal Information
SHADOKA, LLC is committed to protecting the Personal Information you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure.
When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit. We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.
Like many websites, SHADOKA, LLC uses technologies, such as cookies and web beacons, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.
A cookie cannot read personal data off your hard disk or read cookie files created by other sites; indeed, the only Personal Information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns, and to merge this info when you register. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. You may browse most of SHADOKA, LLC’s website without accepting cookies from SHADOKA, LLC; however, some website functionality may be lost by disabling cookies on your computer. Other SHADOKA, LLC. web pages, particularly those which require a login and password, require cookies and cannot be used when you have disabled cookies in your browser.
In addition, SHADOKA, LLC uses web beacons in conjunction with cookies to understand user behavior. Web beacons are simply a convenient way of gathering basic statistics and managing cookies, and do not give away any extra information from your computer. Turning off your browser’s cookies will prevent web beacons from tracking your specific activity.
If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.
SHADOKA, LLC will not retain your Personal Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
Our websites may provide links to other third-party web sites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit.
If you participate in a SHADOKA, LLC discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside SHADOKA, LLC, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of SHADOKA, LLC.